Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 92% | |
4 | 6% | |
3 | 1% | |
2 | 0% | |
1 | 0% |
Latest Element Shop customer service reviews
Keith Harvey, Weston super Mare
18 October 2023 09:13
'First class supplier.'
Excellent express delivery and great prices.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Honeywell Small Linear Thermoelectric Actuator with Indicator MT4-230-NC
![Honeywell Small Linear Thermoelectric Actuator with Indicator MT4-230-NC](/Cache/Images/20121127-42926566-50x50.jpg)
Same as the customer experience.
daniel shanta
17 October 2023 07:49
Excellent fast service
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Paul Davis
5 October 2023 21:19
'You won't find better service'
I have used the element shop for underfloor heating for years and have never been let down, the service is top quality they are friendly and helpful. If you order in time then you get it the next day, but you are kept updated with the delivery so you know when it will arrive
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!
DEVIreg Touch Thermostat - Pure White
![DEVIreg Touch Thermostat - Pure White](/Cache/Images/140F1064-1-50x50.jpg)
So easy to use from turning on to set up in a minute flat. The easiest to use thermostat that I have found.
Harmoni - SmartMat 100w/m² - 1.5m² 150w Underfloor Heating Mat
![Harmoni - SmartMat 100w/m² - 1.5m² 150w Underfloor Heating Mat](/Cache/Images/harmoni-smartmat-box-right-50x50.jpg)
easy to lay just take the readings fill out the form job done
Flexible Conduit for Floor Sensing Thermostat per Metre
![Flexible Conduit for Floor Sensing Thermostat per Metre](/Cache/Images/conduit-50x50.jpg)
Its a bit to big in diameter I buy my own that is smaller, you will use less levelling compound
Gary Brady
5 October 2023 07:03
'Great service'
Fantastic quick service,???
Thank you so much for taking the time to leave us a 5-star review.
Trusted Customer
4 October 2023 14:33
'Quick and Good £'
Quick service at a great price, thanks
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Richard Mallett
4 October 2023 11:04
Easy purchase prompt delivery
Fantastic to hear, thank you very much for the really great review.
Heatmiser neoStat v2 Programmable Thermostat - White
![Heatmiser neoStat v2 Programmable Thermostat - White](/Cache/Images/neostat-v2-right-angle-1-50x50.jpg)
Good product good price ta
Trusted Customer
28 September 2023 19:02
'Nice price'
Fast dispatch, best price on the Internet, delivery by parcel force within two days of perchase.
Fantastic to hear, thank you very much for the really great review.
Danfoss HSA3D 3 Port Diverter Valve Actuator
![Danfoss HSA3D 3 Port Diverter Valve Actuator](/Cache/Images/ID259463374259-0101-50x50.jpg)
The last Danfoss actuator lasted 18 years
Trusted Customer
28 September 2023 09:07
'Prompt delivery and item as described'
Good delivery
Danfoss HSA3D 3 Port Diverter Valve Actuator
![Danfoss HSA3D 3 Port Diverter Valve Actuator](/Cache/Images/ID259463374259-0101-50x50.jpg)
Item as described . Customer happy
amber griffiths
27 September 2023 09:46
'Excellent !'
Easy and quick ordering process, competitive pricing and extremely quick to process order, all arrived the following day. Cannot fault the whole experience. Thank you
On behalf of all of us at Heater Shop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Heatmiser neoStat v2 Programmable Thermostat - White
![Heatmiser neoStat v2 Programmable Thermostat - White](/Cache/Images/neostat-v2-right-angle-1-50x50.jpg)
Good product replaced a failed one
Trusted Customer
27 September 2023 09:16
'Fast delivery and quality products'
Excellent products at good prices and fast delivery
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Heatmiser neoHub Neo System Gateway G2
![Heatmiser neoHub Neo System Gateway G2](/Cache/Images/hub-81196-1514513606-50x50.png)
Great quality all around and good price tag