Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 92% | |
4 | 6% | |
3 | 1% | |
2 | 0% | |
1 | 0% |
Latest Element Shop customer service reviews
John NEWENS
29 November 2023 09:36
It does the job and is simple to fit.
Thank you for your positive feedback. We appreciate your business with us.
Trusted Customer
28 November 2023 08:44
'Recommended'
Recommend to buy. Fast delivery of goods.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Heatmiser neoPlug - Smart Plug
![Heatmiser neoPlug - Smart Plug](/Cache/Images/neoplug-7-50x50.png)
Works efficiently and very easy to set up.
Barry, East Grinstead
25 November 2023 11:04
'All Good'
Competitively priced. Delivery in timeline. All good.
Thanks so much for sharing your experience with us. We hope to see you again soon.
Danfoss FP720 Two Channel Programmer V2
![Danfoss FP720 Two Channel Programmer V2](/Cache/Images/ID418237963378-0101-preview-50x50.jpg)
Product good. What I don't understand is why Danfoss stopped producing the FP715 - which was easier to programme and used an industry standard backplate.
Although the backplate on this is very similar and the wiring is the same, you have to change the backplate rather than just clicking on. Also increased width of FP720, means you either need to drill 2 holes and shuffle to the right, or, in my case chip out some architrave so it fitted.
John Black
22 November 2023 17:02
The next day delivery was amazing. I have waited months for Danfoss parts from other suppliers .
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Danfoss Icon Wireless Display On-Wall Thermostat
![Danfoss Icon Wireless Display On-Wall Thermostat](/Cache/Images/ID210423141282-0101-preview-50x50.jpg)
all worked according to instructions
Trusted Customer
9 November 2023 06:28
'Excellent!'
Well priced product and quick, efficient service.
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Harmoni 16mm Pert-Al-Pert 200M Underfloor Heating Pipe
![Harmoni 16mm Pert-Al-Pert 200M Underfloor Heating Pipe](/Cache/Images/Pipe-Edison-50x50.png)
Good product and well packaged
eddy chan
5 November 2023 15:14
Fast Delivery, nice
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Heater Shop.
Heatmiser neoStat v2 Programmable Thermostat - White
![Heatmiser neoStat v2 Programmable Thermostat - White](/Cache/Images/neostat-v2-right-angle-1-50x50.jpg)
fast delivery and good order system
Amjad Khan
4 November 2023 14:51
On time delivery and at a cost effective price point vs other online shops
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Heatmiser neoHub Neo System Gateway G2
![Heatmiser neoHub Neo System Gateway G2](/Cache/Images/hub-81196-1514513606-50x50.png)
On time delivery and at a cost effective price point vs other online shops
Heatmiser neoStat v2 Programmable Thermostat - White
![Heatmiser neoStat v2 Programmable Thermostat - White](/Cache/Images/neostat-v2-right-angle-1-50x50.jpg)
On time delivery and at a cost effective price point vs other online shops
Trusted Customer
4 November 2023 09:08
Received next day as promised
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Danfoss HSA3D 3 Port Diverter Valve Actuator
![Danfoss HSA3D 3 Port Diverter Valve Actuator](/Cache/Images/ID259463374259-0101-50x50.jpg)
Replaced previous Danfoss, so was easy to fit .
Robin Philp, Essex
3 November 2023 14:42
Good website different makes to choose from fast delivery price ok
Fantastic to hear, thank you very much for the really great review.
Heatmiser Slimline-e Thermostat v3
![Heatmiser Slimline-e Thermostat v3](/Cache/Images/Slimline-E-1-50x50.jpg)
Bought these to up grade my wet u/f heating looks good easy to program very accurate tempreture sensing.
Gareth Davies
1 November 2023 08:21
'Had the Part and they delivered'
Great Service, delivered on time and when they said it would be at a real value price.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.