Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 92% | |
4 | 6% | |
3 | 1% | |
2 | 0% | |
1 | 0% |
Latest Element Shop customer service reviews
Trusted Customer
25 August 2023 18:52
Competitive pricing and promt delivery. Item arrived in good condition.
Fantastic to hear, thank you very much for the really great review.
Dural Durabase CI++ Decoupling Mat - 10 SQM (10m x 1m Roll)
![Dural Durabase CI++ Decoupling Mat - 10 SQM (10m x 1m Roll)](/Cache/Images/Dural-Durabase-CIroll-50x50.jpg)
Good product have used before
Stephen, Hinckley
10 August 2023 07:05
'Excellent Company'
Great service at competative prices. Very helpful staff and a polite delivery person.
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
21 July 2023 08:42
'Staff knowledge was really great, ordering easy and your delivery perfect'
Help from the staff was really great, They certainly know there stuff and was able to advise complete novice on the best course of action. The order was very easy to complete and the next day delivery was amazing.
We shall certainly be passing on our experience to others. Thank you to Dean.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing element Shop.
David Hetherington
10 July 2023 09:08
prompt at a good price
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Dural Durabase CI++ Decoupling Mat - 10 SQM (10m x 1m Roll)
![Dural Durabase CI++ Decoupling Mat - 10 SQM (10m x 1m Roll)](/Cache/Images/Dural-Durabase-CIroll-50x50.jpg)
good product arrived safely
Andy Holland
15 June 2023 20:28
Very helpful.
Fast response.
We are incredibly grateful that you took the time out to leave us a 5-Star review.
DEVIreg Touch Programmable Thermostat (Pure Black)
![DEVIreg Touch Programmable Thermostat (Pure Black)](/Cache/Images/BLACK-REGI-TOUCH-DEVI-update-50x50.png)
A Great product thank you.
Louis Charalambous
15 June 2023 09:21
Great fast delivery
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.
Harmoni - SmartFoil 140w/m² Mat - 9.0m², 1260w
![Harmoni - SmartFoil 140w/m² Mat - 9.0m², 1260w](/Cache/Images/harmoni-smartfoil-box-right-50x50.jpg)
Used it before exceptional
Harmoni Pro-E White Wi-Fi Thermostat - 16 Amp
![Harmoni Pro-E White Wi-Fi Thermostat - 16 Amp](/Cache/Images/harmoni-pro-white-standing-2-50x50.jpg)
Connect to your app 2 rooms in one app.
Flexible Conduit for Floor Sensing Thermostat per Metre
![Flexible Conduit for Floor Sensing Thermostat per Metre](/Cache/Images/conduit-50x50.jpg)
Needed to gide cable good
6mm XPS Premium Insulation Board 1200mm x 600mm
![6mm XPS Premium Insulation Board 1200mm x 600mm](/Cache/Images/XPS-boards-6mm-grey-50x50.jpg)
The required preference...
Trusted Customer
7 June 2023 09:55
'Very prompt delivery'
Service could not be faulted.However when a card is put through the door it is advisable to fill it in as to where the parcel has been left.
Thank you so much for taking the time to leave us a 5-star review.
andrew kirk
4 June 2023 10:31
quick delivery, good price, thanks
Fantastic to hear, thank you very much for the really great review.
Heatmiser UH4 4 Zone Wiring Centre v2
![Heatmiser UH4 4 Zone Wiring Centre v2](/Cache/Images/Heatmiser-UH4-Wiring-Centre-50x50.jpg)
good price, quick dleivery
John Nye
31 May 2023 07:15
'Fast Service, Great Communications Great Delivery.'
Fast Service, Great Communications Great Delivery.
Thank you for your positive feedback. We appreciate your business with us.
6mm XPS Premium Insulation Board 1200mm x 600mm
![6mm XPS Premium Insulation Board 1200mm x 600mm](/Cache/Images/XPS-boards-6mm-grey-50x50.jpg)
Fast Service, Great Communications Great Delivery.
Matthew Fox
16 May 2023 18:17
Great service
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Heatmiser neoHub Neo System Gateway G2
![Heatmiser neoHub Neo System Gateway G2](/Cache/Images/hub-81196-1514513606-50x50.png)
Does what it says, easy to install