Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 92% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Johnny Robinson
21 May 2021 13:15
'Great company good products'
Great company, practical no nonsense advise and purchase made easy and delivered quickly. Will use again, Dean was really easy to deal with highly recommended.
This is great to hear. Thank you for taking the time to complete a review. Your review means a lot to us and lets us know we’re on the right track.
Chop Armstrong, Consett
18 May 2021 14:12
'Good product delivered on time.'
Very quick Delivery and good price, Devimat touch is a big improvement over the old Devireg 550, so easy to use.
Thank you for completing this review. It is great to hear you like the new Devireg Touch.
DEVIreg Touch Thermostat - Pure White
Good product so much easier to use than old Devireg 500 and a straight swap.
Trusted Customer
18 May 2021 13:26
Goods supplied quickly, well packaged.
Thank you! We appreciate you taking the time to review our services.
DEVIreg Touch Thermostat - Pure White
A bit fiddly to install but works well
BHAVIN SHAH, bexleyheath
18 May 2021 08:37
fast service and excellent prices
Heatmiser neoAir Smart Thermostat - Black v2
easy to add and operate device
Trusted Customer
18 May 2021 08:24
'Prompt response'
Very fast service!
Thank you for submitting this amazing review. We hope you like your new thermostat.
Heatmiser Slimline-e Thermostat v3
Fast and reliable service.
Alan Wood
17 May 2021 12:29
Great product wish I would have used it years ago top quality insulation my brother is thinking of getting some imself good price as well
Thank you for this amazing review. We are glad you're happy with your insulation boards.
10mm XPS Premium Insulation Board 1200mm x 600mm
Fantastic stuff top quality it did the job perfect
ian kevern
8 May 2021 07:57
'Excellent service'
Brilliant service and very fast delivery. Well packaged definitely recommended.
This is great to hear. Thank you for completing a lovely review. We appreciate it.
Ultra Level IT 2 Self Levelling Compound
Brilliant and easy to use
Trusted Customer
6 May 2021 11:33
Competitive price and quick delivery. Also very well packaged up. Very pleased overall. Thanks.
This is fantastic to hear. Thank you for your positive comments about our prices and delivery service.
UltraTile ProPrimer - 1L
Great on my asphalt floor. I needed to be sure the tiles would stay put with a washing machine vibrating above them. This product dries quickly and stays sticky. Great base for the tile adhesive.
Petar Ceran
3 May 2021 08:26
I was very impressed with the ease with which I found the items I needed on the website as well as next day delivery. 5 stars service.
Fantastic to hear, thank you very much for the really great review.
Craig Leiper
3 May 2021 07:38
Guided me over the phone to a nice discount offer that I didn't notice on their website. Will be using again in the not too distant future.
Thank you for the positive review. We are glad to hear our customer service team was able to help you in finding the right product.
Ultra-Tile ProRapid RS Rapid Set Flexible Tile Adhesive (White)
Not sue I can get too excited about an adhesive product but as part of the overall purchase experience, I am happy to lump it in as part of the experience
6mm Premium Thermal Substrate Insulation Board PCS Delta Board 1200mm x 600mm
Looked at other products but have found this to be at a good price point
40mm Galvanised Washer & 25mm Screw (Pack of 50)
Good price compared to rivals
Delta Board Jointing Tape for Thermal Substrate Insulation Boards
A good alternative to other similar products but at a considerably cheaper price
6mm Premium Thermal Substrate Insulation Board PCS DeltaBoard (3m² Kit)
Good product at a fair price