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Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (721 reviews)

Ratings based on data collected by third party reviewing platform.

5
93%
4
6%
3
1%
2
0%
1
0%

Latest Element Shop customer service reviews

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Page 41 of 73
Excellent

Trusted Customer
2 January 2022 18:54

'Great'

Excellent. Ordered late afternoon and with me the next morning. Thanks!

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Bought as replacement. Perfect.

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Excellent

Trusted Customer
22 December 2021 12:45

'Excellent Company to deal with'

Excellent response and efficient service. Item delivered the next day with secure packing. Highly recommend this company and will definitely consider them for future trading.

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!

Item was as described and was securely packaged for post and deliver.

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Excellent

Joe Clarke
21 December 2021 19:14

Excellent Service. Speedy delivery. Thankyou

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

Brilliant. work Excellent

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Good

Trusted Customer
20 December 2021 16:31

'Good first time buyer experience'

Great service and goods were received in time. Raised a support ticket but not had any feedback yet.

Does what I need to get from the product, the ability to control it from my phone.

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Excellent

Paul Ekins
15 December 2021 16:18

arrived in good time and condition

Thank you for the 5 star rating.

arrived in good time and condition

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Excellent

Susan Rodgers, Groby, Leicestershire
15 December 2021 12:34

Quick, efficient service, excellent choice of products.

Thanks so much for sharing your experience with us. We hope to see you again soon.

Excellent

Joseph Tench, Northwich
9 December 2021 08:51

'1st class'

First class service, arrived next day very good prices

Thank you for your positive comments about our service.

Exactly what i wanted to replace mine

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Excellent

John Abbott
9 December 2021 08:05

Good value and super fast service

Thank you so much for taking the time to leave us a rating.

Good value product. Just a while to set up

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Excellent

Adam Walker
9 December 2021 06:50

'Good price and very prompt delivery'

Very competitive on price of product and very good delivery cost compared to others for similar weight of goods. Delivered quickly

Fantastic to hear, thank you very much for the really great review.

Very easy to mix and spread, as easy to level as most I’ve used. Hairline cracks have appeared which I first put down to the substrate but have also appeared over the area which I have double layered with itself. Couple be down to atmospheric conditions/temp but either way won’t affect final floor finish

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Excellent

Trusted Customer
8 December 2021 21:04

Product as expected, and very fast delivery.

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

It works very well. Adding the thermostats to the hub was quick and simple enough. The app is not the best but does the job (better than setting the thermostats by hand, for sure). Good HomeKit integration.

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