Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 93% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Trusted Customer
11 November 2021 14:45
'Happy with service'
Very fast delivery and competitive price
Thank you for completing a 5 star review on our services.
We appreciate you taking the time to comment on our business.
Trusted Customer
10 November 2021 08:24
'Efficient and effective'
On line clear and easy to use
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Honeywell T4360B1015 Manual Room Thermostat
Works well and easy to install. Delivery on time
Peter Kay, Skegness
5 November 2021 09:34
'Easy to use online purchasing'
Easy to use online purchasing, quick dispatch and delivery.
zahid rashid
5 November 2021 08:49
'Great experience'
Excellent. Excellent. Excellent. What more can I say. Easy to order. Great price and free next day delivery. So far no problems.
This is lovely to hear. Thank you for submitting a 5 star review on our services.
We appreciate you being a customer.
Heatmiser neoHub Neo System Gateway G2
It's nice and compact. It was easy to set up. Quite often during using app. It drops internet connection.
Also would be nice if it had POE function.
Overall it works
Rajesh bhanderi
3 November 2021 06:38
I have odder recently 2 odder they and arrive with no problem
Thank you for your positive feedback. We appreciate your business with us.
Heatmiser neoAir Smart Thermostat - Glacier White v2
Good price and reliable product
Trusted Customer
2 November 2021 12:53
Great service and quick delivery, thank you
Trusted Customer
2 November 2021 08:54
Best price we could find for the Heatmiser Neohub product, free delivery, arrived the next day, worked straight out of the box – excellent in every way
Thank you so much for this 5-star review.
We really appreciate you being a customer and helping to share the word about us.
Heatmiser neoHub Neo System Gateway G2
Very easy to set up and use, does exactly what we wanted it to do
Peter Tarrant
2 November 2021 08:51
'Great service. Great advice. Great product!'
I wasn’t sure about this company but they came up trumps!
From ordering to receiving my goods they were quick and efficient.
Ordering was simple and delivery was first rate.
Great company, great value!
Thank you for choosing Heater Shop. We always aim for satisfied customers and we are glad to hear you are another. We really appreciate the 5 star review.
ProWarm ProTouch-E WiFi - White
Easy to fit. Does what it’s supposed to.
Mark Harper, miltonkeynes
30 October 2021 16:15
'Part easy to install and set up strateforward for customer.'
ordered part direct from company and sales man very helpful.payment quick and easy and item arrived on time.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
easy to fit and set up with customer.
Colin Payne
28 October 2021 08:00
'Good fast service. simply delivered as they say'
The product came quickly. was well packed and exactly what I ordered
We are so grateful for your 4-star review. Thanks for sharing your rating with us and the heating community.
Heatmiser neoAir Smart Thermostat - Glacier White v2
This was to replace a unit that had failed. They ae good units that work well but can be a nuisance to set up