Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 92% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Shaun Williams, Dennington
24 March 2021 21:45
'Excellent customer service'
Excellent service. Can’t fault them. Staff were most helpful even phoned me up when I had a question.
Thanks for your kind words about our products and services. We’re very grateful for customers like you.
Trusted Customer
22 March 2021 14:13
'Best electric underfloor heating products on the market!'
Great service, excellent product and fast delivery! Would recommend every time for underfloor heating, no one else comes close!
Thank you for your positive feedback. We appreciate your business with us.
Harmoni - SmartMat 100w/m² - 1.5m² 150w Underfloor Heating Mat
Best electric underfloor heating mats on the market. no one else even comes close. Have used before and will use again, my clients love them!
David Keen
17 March 2021 06:40
Very good service from start to finish
Thank you for this great review. We are glad you are happy with the service.
Trusted Customer
14 March 2021 08:35
'Highly recommend'
This is the second time using Element Shop. Helpful, efficient and fast delivery. Highly recommend them
Trusted Customer
8 March 2021 13:59
Item arrived more quickly than expected and in perfect condition.
Trusted Customer
8 March 2021 10:48
Fair price
Heatmiser neoStat v2 Programmable Thermostat - White
expensive, but looks cooler than the previous version
David Nash, Lincoln
2 March 2021 08:08
'Fantastic service'
Great service and product delivery times Would definitely use again *****
ProWarm ProTouch-E WiFi - White
Use these with underfloor heating jobs perfect wifi and app abilityy
Trusted Customer
16 February 2021 10:14
'Brilliant'
Very helpful ..quick and easy transaction, from ordering to arrival was 3 days..excellent
DEVIreg Smart Electric Programmable Thermostat - Black
Excellent ..looks modern and easy to use
Trusted Customer
15 February 2021 10:19
'Very easy and efficient website and good delivery and item'
They sent the package immediately and it was exactly as i had ordered on the website. Very good service
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Worked brilliantly and is exactly what I wanted.
Alan jackson
15 February 2021 09:46
'Quick, efficient and competitively priced'
Quick and efficient. Competitively priced.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Quick and efficient. Will use again