Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 93% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Atanas Petrov
24 November 2021 07:00
extremely efficient,prompt, thanks
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Danfoss HP22 087N6609 Shoe Type Zone Valve
Nice and easy, thanks!!!!
Trusted Customer
23 November 2021 08:05
'Fast and efficient service'
Order process was simple and despatched promptly
Follow up technical phone call dealt with efficiently
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
DEVIreg Smart Electric Programmable Thermostat - Polar White
Relatively easy to set up once WiFi connected and great to be able to control via app on phone
Trusted Customer
22 November 2021 14:33
'Speedy delivery'
very fast delivery. Ordered item arrived next day. Well packaged, in full working condition
Fantastic to hear, thank you very much for the really great review.
Stiebel Eltron DHC-E 12 Set - 236448 (Single Phase) Compact Instantaneous Water Heater
Works great. Provides instant hot water in the kitchen. Yet to try it with the shower.
Trusted Customer
19 November 2021 08:34
'Good outcome'
Efficient service and fast delivery
Thank you so much for taking the time to leave us a rating.
DEVIreg Touch Thermostat - Pure White
Delivery on time and part ordered is what we received
David Aitken
18 November 2021 08:09
Excellent service fast and efficient that's why I like job was all done within 2 days including delivery
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Heater Shop.
Honeywell T4360B1015 Manual Room Thermostat
Excellent service quick and easy plus early delivery what I liked job all done and dusted now
David Stanton
17 November 2021 19:00
'We site caused problems'
I would give 5 stars for price, delivery and above all, customer service
BUT, I had lots of problems with the website and couldn’t get through to the payment page on my laptop or mobile, I called Customer Service who did their utmost to help and after the 2 nd call, a solution was found.
Regarding the product, I haven’t laid it yet but have used the same product before so know that it is perfect for what I need
Dural Durabase CI++ Decoupling Mat - 5 SQM (5m x 1m Roll)
Does the job as advertised
Trusted Customer
17 November 2021 07:17
i was easy process of ordering online I was informed through out the delivery schedule and was delivered before due time
this is a bang on product.
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
John Gardner
15 November 2021 13:51
'Good price and timely delivery'
Easy to use website, good price and inclusive delivery
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Heatmiser neoAir Smart Thermostat - Black v2
Product purchased to match others and did so perfectly
Trusted Customer
12 November 2021 10:48
'Prompt Service'
Very cooperative and delivery was fantastic.
Thank you for your positive feedback. We appreciate your business with us.
Danfoss WT-P - BasicPlus2 - LCD Display Programmable Thermostat
Does what I wanted to replace obsolete gear
Trusted Customer
11 November 2021 16:22
'Exceptional value'
Reasonable if not rocket delivery times, but exceptional value for top brand products.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.