Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 92% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Mark Walton, London
22 March 2022 06:55
'Essential and excellent product'
The Heatmiser hub is an excellent and essential device to control underfloor heating in multilple rooms. The individual controls in each room are not easy to program and use without the hub. It’s very easy to install and to operate.
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Heatmiser neoHub Neo System Gateway G2
Excellent service and product
Alan Missenden
16 March 2022 08:33
They delivered exactly as promised.
Thank you for your positive comments about our service.
Danfoss FP720 Two Channel Programmer
Preferred the old one, but this function
duncan mcnicol
16 March 2022 07:43
'Would buy again.'
Fast service and good quality. Branded goods
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Trusted Customer
16 March 2022 07:17
'Good quick service'
Good informative be sure, very quick delivery, product as expected
Thanks so much for sharing your experience with us. We hope to see you again soon.
Heatmiser neoAir Smart Thermostat - Glacier White v2
A good thermostat for my underfloor heating
Y Rule
15 March 2022 12:09
'Hot Water Hurrah!'
Good suport from technical support and customer service. Prompt delivery. good product, rather more expencive that the old one that I was replacing but maybe it will last three times a long.
Thank you for the positive review. We are glad to hear our customer service and technical team was able to help you in finding the right product.
Stiebel Eltron DCE-S 6/8 Plus - 238153 (Single Phase) Instantaneous Water Heater 3i Technology
Done...........................................
Stiebel Eltron DCE-S 6/8 Plus - 238153 (Single Phase) Instantaneous Water Heater 3i Technology
Done..................................................................
Andrew Pettet
15 March 2022 06:24
Delivered on time, value for money
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Ivan Molyneux
14 March 2022 08:13
'Excellent Service'
Excellent service fast delivery
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Danfoss Icon 230V Touchscreen Display On-Wall Thermostat
Great product and good price
Trusted Customer
11 March 2022 20:09
Very reliable service throughout.
Thank you for your positive feedback. We appreciate your business with us.
Single Room - Standard Output - Kit Covers 50m²
Goods exactly as described
Underfloor Heating Edge Insulation 50 meter roll
Familiar product as expected
Trusted Customer
11 March 2022 08:19
'Superb Service'
It was exactly what I wanted at a price that I wanted to pay and delivered quickly and safely
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Heatmiser neoHub Neo System Gateway G2
It arrived the next day, I unpacked it plugged it in and away it went, exactly as described
Pauline Horwood
8 March 2022 07:29
'Great Service & Price'
Great price! Quick delivery would definitely buy from you again.
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Danfoss HSA3D 3 Port Diverter Valve Actuator
Good price for part. Works fine.