Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 93% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Trusted Customer
23 November 2022 13:12
'Excellent'
Service was very prompt and accurate
Heatmiser neoStat 12v v2 - Programmable Thermostat White
V.happy…… 5 stars = 5 meals for the camp
Trusted Customer
18 November 2022 07:29
Arrived next day
Heatmiser neoHub Neo System Gateway G2
A replacement unit, had to wait on the phone for 45 minutes for technical support.
Trusted Customer
18 November 2022 06:26
'Excellent - fast delivery'
Easy order process and fast delivery
Trusted Customer
16 November 2022 09:38
Very efficient. I ordered on Sunday and had the product installed and in use by Tuesday afternoon. Good communication throughout.
Heatmiser neoHub Neo System Gateway G2
The NeoHub is very easy to set up and pair with the Heatmiser smart thermometers that I already had installed. The software will hopefully improve over time as it's a little scruffy, but it's all working and I no longer have to walk around the house visiting each thermometer to see what's going on.
Alan Barlow
16 November 2022 08:44
'Excellent service'
Couldn't fault them when ordering at nearly 5pm, arrived early the next day at no extra cost.
Trusted Customer
16 November 2022 08:27
'Excellent'
Very good service. Easy ordering.Next day delivery. Thank you.
Trusted Customer
16 November 2022 06:39
'Fast shipping and fair prices!'
My order was shipped the next day and arrive the first working day after. The price was cheaper compared to Amazon!
Heatmiser neoHub Neo System Gateway G2
Does what it is supposed to, which is control heating for multiple rooms and zones through the app. The app could be designed better though.
Malcolm Sheppard
15 November 2022 11:26
I ordered online and my purchase was delivered in double quick time
Heatmiser neoHub Neo System Gateway G2
the product provided what i required
Colin Stoner
11 November 2022 09:24
'Quick delivery of quality equipment'
Fast reliable service
Heatmiser neoHub Neo System Gateway G2
Easy to setup, lots of information
John Pierce-Jones
10 November 2022 12:15
Excellent response