Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 93% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Kevin Majmudar
11 August 2018 17:52
'Great prices, superb website and service'
Very good website, easy to use, great prices and my order was shipped on the same day so arrived super fast despite being past cut off time. Cannot fault any part of the process and WILL use again. A*
Thank you very much for your really wonderful A* review of our service, we appreciate your fantastic feedback.
Heatmiser neoStat Programmable Thermostat (Platinum Silver) v1
Great product as per usual Heatmiser quality
Steve Fitton
1 August 2018 14:31
'Efficient and trustworthy'
Always available by 'phone to answer any technical questions and when they say they will get back to you they actually do. Fast and free delivery. Refunded me for a faulty item without any quibble and collected the old unit F.O.C. Recommended for anyone thinking of installing underfloor heating.
That is really fantastic to hear, thank you very much for taking the time to leave such great feedback.
Harmoni SmartFoil 140w/m² Mat - 9.0m², 1260w
Quick to heat up and completely unobtrusive. We love it.
Stephen Buckley
22 July 2018 13:18
'5* all round - price, speed of delivery and quality of goods. No messing ..'
Researched the item, sourced the item, ordered the item, received the item speedily and efficiently and fitted the item that was exactly as described and works perfectly. What more could I expect. I would deal with Element Shop again and will probably order another of the same very shortly to replace another zone valve that isn't as good quality as Honeywell.
Thank you very much for your fantastic review and we look forward to hearing from you again soon.
Michael Dobson
21 July 2018 07:08
Great product, quick delivery. Will use again if the need arises.
Brilliant, thank you for the great review.
Raychem Green Leaf Touch Screen Programmable Thermostat
Excellent looking and easy to use.
David Barouch, London
10 July 2018 08:03
'Great service'
Very helpful knowledgeable and all round service 100% would recommend
Thank you very much for your fantastic review.
Naj Patel
19 June 2018 08:38
'Frustrated!!!!'
Despite numerous emails and phone calls to your office telling you not to send order details to my email address, you still keep sending them to me.
When an order is placed by Storage Concepts Ltd, the person placing the order should be contacted at their email address, not mine.
My name is David Paget, Naj Patel placed this order. Check your records for his email address.
Thank you for your review.
Trusted Customer
7 May 2018 08:19
'Easy as you like and great price'
Ordered the valve and it arrived the next day - great communication about delivery status with the option to have it delivered to a nearby pick up shop which made it so convenient
Honeywell V4043H 22mm 2 Port Motorised Zone Valve
Does the job !!!!!!!!!!!!
Chris Gerrard
1 May 2018 13:19
Excellent service exchange one item which we ordered incorrectly without any problem
Paul Godard
22 April 2018 10:51
'Great'
Can't fault anything. Very speedy delivery and item works a treat
ProWarm 140w/m² Underwood Heating Foil Mat 6.0m²
Works great the dogs love it
Les Jones
21 April 2018 03:25
'Delivered on. Time'
Very good