Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.998% Positive (591 reviews)

Ratings based on data collected by third party reviewing platform.

5		92%
4		6%
3		1%
2		0%
1		1%

Latest Element Shop customer service reviews

Excellent

Robin Leathart
5 March 2017 10:18

'Excellent service by Element Shop'

Easy to use web site, delivery exactly as advised, thank uo

Thank you very much for your great review of our service, we appreciate it greatly.

Excellent

Anthony Clarke
22 February 2017 08:10

'As above'

Good site , speedy service.

Fantastic, thank you for taking the time to review us with a 5-star rating.

Excellent

Michael Tozer
21 February 2017 07:13

'Fantastic service... Literally dispatched within 1 hour of ordering. Arrive...'

Fantastic service... Literally dispatched within 1 hour of ordering. Arrived next day. Would use again and recommend to others.

Thank you for your excellent 5-star review and recommendation.Your feedback is fantastic and exactly what we aim to hear from all of our Element Shop customers!

Excellent

Ivan Patten
19 February 2017 11:00

'Great service'

Excellent friendly service, items arrived when we where told they would, great company. Will certainly use them again.

Thank you for taking the time to review us as excellent, we appreciate it very much and look forward to working with you again in the future.

Excellent

Geoffrey Denham
14 February 2017 15:49

'Great customer service. Spoke to experienced employee on help desk who reas...'

Great customer service. Spoke to experienced employee on help desk who reassured me that the part I wanted was the correct part so went ahead.

Thank you very much for taking the time to review our customer services as excellent. Our technical sales team are highly experienced and knowledgeable about all of the products that we sell, enabling us to advise our customers on the best products for the job.

Excellent

Trusted Customer
14 February 2017 09:16

'Excellent service. Very shipping. This is my second purchase as I was very ...'

Excellent service. Very shipping. This is my second purchase as I was very happy with the same great service 7 years ago.

Thank you for taking the time to review us as excellent. We are really pleased that our service although 7 years on, is still consistent with the same great free next-day delivery and quality service.

Excellent

Trusted Customer
11 February 2017 07:25

'Excellent service by Element Shop'

Just excellent..

That is great, thank you for taking the time to review us.

Excellent

Trusted Customer
7 February 2017 08:30

'Excellent service by Element Shop'

Great!

Thank you very much for taking the time to review us as excellent.

Excellent

Alwyn Roberts
2 February 2017 20:08

'Very helpful staff..they explained in detail the description of th componen...'

Very helpful staff..they explained in detail the description of th components,which helped me in my dscision making

Thank you for your excellent review. Our technical sales have a vast in-depth knowledge of our products enabling them to offer the very best advice possible.

Excellent

Trusted Customer
31 January 2017 08:20

'Fast and efficient'

A fast and efficient service. Knowledgeable assistant and overnight delivery.

Thank you for your review of our efficient service, we appreciate you taking the time to review us.