Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 92% | |
4 | 6% | |
3 | 1% | |
2 | 0% | |
1 | 0% |
Latest Element Shop customer service reviews
Nicholas Glasheen
5 February 2018 16:45
Definitely would use again fast delivery and very helpful on the phone
Philip Indge
5 December 2017 20:35
'Very good'
Very good service
Trusted Customer
3 December 2017 08:28
Very helpful on the phone, then free next day delivery.
DEVIreg Touch Thermostat - Pure White
![DEVIreg Touch Thermostat - Pure White](/Cache/Images/140F1064-1-50x50.jpg)
Excellent product, easy replacement for older faulty controller.
Trusted Customer
22 November 2017 08:20
excellent service
Trusted Customer
11 November 2017 09:53
'Excellent advice, fast delivery, great price.'
Products were delivered faster than I'd expected, in perfect condition, cheaper than the competition and the sales person (Christian) couldn't have been more helpful.
Patricia Beesley
11 November 2017 09:11
Product arrived on time. Good product
Aube TH131 Floor Sensing Manual Thermostat
![Aube TH131 Floor Sensing Manual Thermostat](/Cache/Images/Aube-TH131-face-50x50.jpg)
Product good arrived on time
Trusted Customer
6 November 2017 09:31
'Joe is an asset to this company'
Joe is an absolute star. Patient, knowledgable and extremely helpful. I spoke with a couple other staff who didn't have the same communication skills as Joe so I expect my experience would have been different if I dealt with someone else. Joe is an asset to this company.
David Goddard, Guernsey
4 November 2017 08:30
First class assistance on the phone and first class delivery within two working days
Trusted Customer
27 October 2017 00:06
Great service and fast delivery
DEVI Spare Floor Sensor/Probe Cable 3m
![DEVI Spare Floor Sensor/Probe Cable 3m](/Cache/Images/IMG172744279784-preview-2-50x50.jpg)
Fast delivery, great friendly staff
steve clarkin
24 October 2017 09:44
Good comms, quick delivery. Good product/ price. Have used and will continue to use element