Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 92% | |
4 | 6% | |
3 | 1% | |
2 | 0% | |
1 | 0% |
Latest Element Shop customer service reviews
David Sultana
12 March 2018 06:21
'Fantastic'
Super fast - goof advice given over phone. Fab thanks.
DEVIreg Touch Thermostat - Pure White
![DEVIreg Touch Thermostat - Pure White](/Cache/Images/140F1064-1-50x50.jpg)
Superb next day service. Great phone advice given.
Trusted Customer
7 March 2018 19:37
'Great Service'
Genuine product offered at a significantly lower price than anywhere else and with next working day delivery thrown in.
Honeywell V4043H 22mm 2 Port Motorised Zone Valve
![Honeywell V4043H 22mm 2 Port Motorised Zone Valve](/Cache/Images/H0187-228472-00-50x50.jpg)
Replacement for failing motor on Siemens valve. Forums claim Honeywell valves more reliable than Siemens. However, the synchronous motor in both is exactly the same, made by same American manufacturer.
Time will tell. If it lasts 5 years, I'll be happy.
Ira Jackson
1 March 2018 11:34
'Fast service'
Fast delivery on time. Product exactly as described.
Trusted Customer
27 February 2018 06:34
'Excellent on all counts'
First class service, excellent price, excellent communication. Will definitely use again.
Raychem Green Leaf Touch Screen Programmable Thermostat
![Raychem Green Leaf Touch Screen Programmable Thermostat](/Cache/Images/raychem-greenleaf-thermostat-50x50.jpg)
Excellent thermostat, no comparison between this and the cheaper models.
Simon Hollis
21 February 2018 17:04
'Poor Communication'
I emailed The Element Shop to try and return the item and they never responded to my email.
Florin Rusu
20 February 2018 11:43
Excellent service.
John Pettengell
20 February 2018 11:18
Quick and efficient service.
Robert Goddard
19 February 2018 07:48
'Great service'
Always polite helpful staff, they really understand underfloor heating
DEVIreg Smart Electric Programmable Thermostat - Polar White
![DEVIreg Smart Electric Programmable Thermostat - Polar White](/Cache/Images/devismart-white-face-50x50.png)
The controls are great and easy to set up, just needs a slightly better manual or a YouTube instruction
Also be great if they could allow varying temperature settings at different times of the day rather than just two
Mrs P M Hamill
19 February 2018 07:19
'Couldn't ask for better service'
Great service. Very helpful. Would definitely buy from them again
Neil Masser
7 February 2018 10:17
Excellent service, order feedback and quick delivery.