Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.998% Positive (616 reviews)

Ratings based on data collected by third party reviewing platform.

5		92%
4		6%
3		1%
2		0%
1		0%

Latest Element Shop customer service reviews

Excellent

Geoff Metcalfe
11 April 2017 15:20

Great, veryhelpful

Thank you very much for your really great review of our service , we appreciate your fantastic feedback.

Excellent

David Herriot
6 April 2017 11:21

Excellent and speedy service. Many thanks.

Thank you very much for your great review, we appreciate your fantastic feedback.

DEVIreg Touch Thermostat - Pure White

Perfect and so pleased to have, at last, got rid of the appalling analogue version!

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Excellent

Trusted Customer
15 March 2017 07:34

'Excellent service by Element Shop'

Simple ordering system and fast delivery. A pleasure to deal with.

Thank you for your valued feedback, we appreciate it greatly.

Raychem Green Leaf Touch Screen Programmable Thermostat

A really clean design that looks great! Couldn't be happier with it.

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Excellent

Craig Mcmahon
13 March 2017 07:50

'Excellent service by Element Shop'

Excellent

Thank you very much for your great review and for rating us as excellent.

Excellent

Shaun Lane
8 March 2017 19:06

'Excellent service by Element Shop'

Prompt service. Clients haven't complained so I guess all is well.

That is really great to hear.

The Aube TH232 Switchable Sensing programmable thermostat is a fantastic product and a great choice.

Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF

Easy to install. Client was happy. Floor heated up.

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Excellent

Robin Leathart
5 March 2017 10:18

'Excellent service by Element Shop'

Easy to use web site, delivery exactly as advised, thank uo

Thank you very much for your great review of our service, we appreciate it greatly.

Excellent

Anthony Clarke
22 February 2017 08:10

'As above'

Good site , speedy service.

Fantastic, thank you for taking the time to review us with a 5-star rating.

Excellent

Michael Tozer
21 February 2017 07:13

'Fantastic service... Literally dispatched within 1 hour of ordering. Arrive...'

Fantastic service... Literally dispatched within 1 hour of ordering. Arrived next day. Would use again and recommend to others.

Thank you for your excellent 5-star review and recommendation.Your feedback is fantastic and exactly what we aim to hear from all of our Element Shop customers!

Excellent

Ivan Patten
19 February 2017 11:00

'Great service'

Excellent friendly service, items arrived when we where told they would, great company. Will certainly use them again.

Thank you for taking the time to review us as excellent, we appreciate it very much and look forward to working with you again in the future.

Excellent

Geoffrey Denham
14 February 2017 15:49

'Great customer service. Spoke to experienced employee on help desk who reas...'

Great customer service. Spoke to experienced employee on help desk who reassured me that the part I wanted was the correct part so went ahead.

Thank you very much for taking the time to review our customer services as excellent. Our technical sales team are highly experienced and knowledgeable about all of the products that we sell, enabling us to advise our customers on the best products for the job.