Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 93% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Trusted Customer
21 December 2020 09:13
The thermostat I ordered was no longer available. They called me and advised a replacement.
Many thanks for your really great feedback.
Trusted Customer
20 December 2020 08:31
Great help from phone customer service person and then fast postage to receive new part a day later. Allround good service. Very impressive
Brilliant to hear, thank you very much for the really great review of our customer service and fast delivery.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Good service. Worked well
John Phillips
20 December 2020 07:42
'Excellent advice and quick Delivery'
Easy to contact
Many thanks for your really great review of our service and delivery.
DEVIreg Touch Thermostat - Pure White
The right controller for my heated floor
Trusted Customer
15 December 2020 17:55
'Great service all the way.'
They processed the order and got it out to me very quickly. Great price and customer happy. That's all we need!
Thank you for the great review of our service and quick delivery, it is very much appreciated.
Aube TH131 Floor Sensing Manual Thermostat
Even though this UF heating controller does not have stacks of features this is what the client wanted! Just an on/off and rotary dial, simples!
beverly turner
13 December 2020 23:15
Good communication from seller. Item arrived quickly.
Fantastic to hear, thank you very much for the great review.
Trusted Customer
13 December 2020 09:35
Excellent service and price, would definitely recommend
Aube TH131 Floor Sensing Manual Thermostat
Installed the new thermostat, under floor heating is working perfectly again.
Gordon Phillips
8 December 2020 09:34
Process of buying on line and website simple straightforward and prompt delivery
Thank you for your really great positive feedback of our service and prompt delivery.
Kiu Samii
8 December 2020 08:11
Website was easy to navigate, prices were competitive, delivery was speedy and status upgraded regular
Aube TH131 Floor Sensing Manual Thermostat
Good shopping destination
Trusted Customer
5 December 2020 09:00
'Good customer service'
Good customer service and fast delivery.
Thank you for taking the time to leave great feedback.
DEVIreg Touch Thermostat - Pure White
easy replacement for my 550.
Trusted Customer
3 March 2020 08:22
First class service
Brilliant to hear, thank you very much for the 5 star review of our service.
Raychem Green Leaf Touch Screen Programmable Thermostat
Easy to read. Does what it says.