Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 92% | |
4 | 6% | |
3 | 1% | |
2 | 0% | |
1 | 0% |
Latest Element Shop customer service reviews
ANN T COWMAN
19 January 2020 09:57
Prompt and professional.
Thank you very much for your great comments.
Trusted Customer
15 January 2020 06:17
'Overall good service'
Fast service, easy on line ordering, fast delivery.
Good price.
Thank you very much for this great feedback, this is really fantastic to hear.
Honeywell V4043H 22mm 2 Port Motorised Zone Valve
![Honeywell V4043H 22mm 2 Port Motorised Zone Valve](/Cache/Images/H0187-228472-00-50x50.jpg)
Does exactly what there meant to do
Saulius K., London
9 January 2020 00:19
'Excellent Service!! A*****'
Excellent service, knowledgeable staff, quality products and speedy delivery!!
I have used their services twice now and will definitely buy again and will recommend to others!
Thank you very much for taking the time to leave such fantastic feedback of both our services and the products.
Harmoni SmartMat 100w/m² 12.0m² 1200w Underfloor Heating Mat
![Harmoni SmartMat 100w/m² 12.0m² 1200w Underfloor Heating Mat](/Cache/Images/harmoni-smartmat-box-right-1500-1500-50x50.jpg)
Great product!
Flexible Conduit for Floor Sensing Thermostat per Metre
![Flexible Conduit for Floor Sensing Thermostat per Metre](/Cache/Images/conduit-50x50.jpg)
Excellent!
6mm Premium Thermal Substrate Insulation Board PCS Delta Board 1200mm x 600mm
![6mm Premium Thermal Substrate Insulation Board PCS Delta Board 1200mm x 600mm](/Cache/Images/thermal-board-50x50.png)
Very good quality!
Superspray Adhesive for Matting (500ml)
![Superspray Adhesive for Matting (500ml)](/Cache/Images/spray-50x50.jpg)
Great!
Single Sided Utility Duct Tape (50m)
![Single Sided Utility Duct Tape (50m)](/Cache/Images/tesa-046130003701-li401-front-pa1903770-canvas16x9-18-50x50.jpg)
All good!
Harmoni 50 Touchscreen Programmable Thermostat
![Harmoni 50 Touchscreen Programmable Thermostat](/Cache/Images/harmoni50-face-default-50x50.jpg)
Easy to use, very good value for money.
40mm Galvanised Washer & 25mm Screw (Pack of 50)
![40mm Galvanised Washer & 25mm Screw (Pack of 50)](/Cache/Images/Board-Fixing-50x50.png)
All good!!
Delta Board Jointing Tape for Thermal Substrate Insulation Boards
![Delta Board Jointing Tape for Thermal Substrate Insulation Boards](/Cache/Images/self-adhesive-mesh-50x50.jpg)
Excellent product.
Trusted Customer
4 January 2020 09:19
'Elementary my dear Watson'
Everything anyone could want of online shopping. Clear and accessible website, right products, in stock, great price, free and fast delivery, confirmation and updates on order.
Thank you very much for the really fantastic feedback of our service and easy to use website.
Honeywell Small Linear Thermoelectric Actuator with Indicator MT4-230-NC
![Honeywell Small Linear Thermoelectric Actuator with Indicator MT4-230-NC](/Cache/Images/20121127-42926566-50x50.jpg)
Easy to fit, neat design. Does the job expected of it. Repeat purchase says it all.
Trusted Customer
22 December 2019 18:40
'Warm again - at last.....'
The item - a DEVIreg touch screen controller - arrived promptly, and setting up was (as I was assured) a darn sight easier than the DEVIreg 550 it was to replace.
Thank you very much for the really great review of our prompt service and your fantastic new DEVIreg touch.
DEVIreg Touch Thermostat - Pure White
![DEVIreg Touch Thermostat - Pure White](/Cache/Images/140F1064-1-50x50.jpg)
I still find it offers SO many options that following the 'small print' when programming it is a complex issue for a non-professional. I often felt the need to 'do a Basil Fawlty', go outside to fetch a branch and then beat the unit to within an inch of its life in pure frustration!.....
Trusted Customer
19 December 2019 08:58
'Will definitely buy from this supplier again'
great service received the good within a day, but have not used yet
Thank you for taking the time to leave a really great 5 star review of our service.
Keith Henry
15 December 2019 12:21
'Excellent service'
Had what I wanted and arrived on time as promised and at a good price.
Thank you very much for the great comments and 5 star review of our service.
Jamie Pemberton
4 December 2019 08:38
very fast and very helpful.
will continue to use them.
Trusted Customer
10 November 2019 09:19
'Upgrade thermostat'
Easy to use website.Quick efficient service
DEVIreg Touch Thermostat - Pure White
![DEVIreg Touch Thermostat - Pure White](/Cache/Images/140F1064-1-50x50.jpg)
Good upgraded product and easy installation and set up guide