Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 93% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Gary H, Stowmarket
2 August 2021 14:07
'Excellent and highly recommended.'
Good clear website, competitive pricing and excellent delivery service (next day!). Communication was comprehensive and clear throughout the process.
Thank you for this lovely review on our services. It is excellent to hear you were informed every step of the way.
Heatmiser neoHub Neo System Gateway G2
Great way to remotely and comprehensively control the heating and hot water system.
James H Noel
28 July 2021 12:46
Good product - great delivery
Thank you for your positive comments about our products and delivery.
Trusted Customer
27 July 2021 08:50
Great quality and quick delivery
Fantastic to hear, thank you very much for submitting a review.
Peter Eccleston
26 July 2021 07:06
'Recommend'
Fast delivery and the cheapest price, perfect service
Thank you for these awesome comments. We appreciate you taking the time to complete this review.
Heatmiser neoHub Neo System Gateway G2
Excellent customer experience
Trusted Customer
25 July 2021 11:17
Ordered, arrived really fast, works well
Stiebel Eltron DCE-X 10/12 Premium - 238159 (Single Phase) Instantaneous Water Heater 4i Technology
Very happy with this machine. Miles above my previous instantaneous water heater, which was redring. This cost a lot more but it is a lot better
It's great to hear that you are happy with your new water heater. Thank you for choosing us and for submitting a great review.
Trusted Customer
23 July 2021 17:45
'Great service'
Great service - what I wanted, at a good price, delivered really quickly.
Fantastic to hear, thank you very much for the really great review.
Mohammed Sheraz Bashir
23 July 2021 13:19
'Great purchase'
Great item. Item as described. Perfect.
Many thanks!
Thank you so much for taking the time to leave us a 5 star rating - it's very appreciated.
Heatmiser neoHub Neo System Gateway G2
Easy setup and friendly interface
John Rhodes
23 July 2021 10:07
'Great service, fast and easy to use'
Great service. Easy to use website and next day delivery - perfect. Will definitely use again when I need stuff
Fantastic to hear, thank you very much for the great reviews of these products.
10mm XPS Premium Insulation Board (10m² Kit)
As described, competitievely priced and exactly what I wanted
Arrived the next day
Double Sided Tape (50m)
Double sided, typed twice....
Single Sided Utility Duct Tape (50m)
Single sided, typed twice to reach minimum characters....
10mm XPS Premium Insulation Board 1200mm x 600mm
Same as before, typed twice to reach minimum characters
Max, London
23 July 2021 09:36
'Excellent product and service'
Excellent service, would recommend
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Pipe Conduit - 50m
Excellent product and timely delivery
Anthony Godfrey
23 July 2021 09:08
'Good prices, quick (often free) delivery, good website - job done'
Chose them originally because they were the only place I could get the item at a reasonable price but was pleasantly surprised. Website is clean and easy to navigate. Good communication throughout the buying process, free delivery and you can claim a full refund if things go awry.
Thank you for choosing Heater Shop and for completing a lovely review on our products and services. It is great to hear you are happy with our process.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Easy to fit as a replacement for an older thermostat, clear instructions and a doddle to set-up