Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 92% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Trusted Customer
28 September 2019 17:07
Very helpful and qujck despatch of thermostat - which happened to ve in their sale at half price
Brilliant, thank you very much for the great review.
Chris Sheehan
19 September 2019 17:10
'Excellent customer service'
Very helpful and knowledgeable staff
Brilliant, thank you very much for the great review.
ProWarm ProTouch-E WiFi - White
Simple to fit and does what it says on the tin
Richard Merrell
4 September 2019 13:46
Good stock levels great price quick delivery - you can keep your screwfix!
Thank you very much for your fantastic review, it is very much appreciated.
Trusted Customer
12 August 2019 07:53
Excellent customer service. Fast, next-day delivery as promised.
Brilliant to hear, thank you very much for the great feedback.
DEVIreg Touch Thermostat - Pure White
Replaced old broken thermostat. It works - and is easy to programme and adjust.
Ceramica tiling services, Nottingham
13 July 2019 22:23
Had a few heat mats of these guys, and quite a few customers have gone direct now as well. Very good service, the staff are helpful and delivery is quick. This is the only place I get underfloor heating from now
Thank you very much for this really great feedback.
Single Sided Utility Duct Tape (50m)
Good quality tape so it does actually stick and stay stuck
Superspray Adhesive for Matting (500ml)
Don’t really find I need this often as long as you prime floor properly but bonus incase you do
Harmoni SmartMat 150w/m² 10.0m² 1500w Underfloor Heating Mat
Good quality and great price
SmartMat 150w/m2 20.0m2 3000w Underfloor Heating Kit + Harmoni 25 Thermostat
Good quality product, easy to fit
Harmoni 25 Programmable Thermostat
Comes in the kit and looks good for the price
Flexible Conduit for Floor Sensing Thermostat per Metre
Think it could be longer piece
Rodney Chilcott, Balloon. Scotland
12 May 2019 09:31
Ordered item on the Monday and arrived Tuesday. Fitted and set up same day. What can I say other than delighted. Thank you.
Brilliant to hear, thank you very much for leaving such a great review.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Item ordered on Monday. Arrived Tuesday. Set up and working same day. What can I say other than delighted. Thank you
Trusted Customer
2 April 2019 07:24
'Great service'
Competitive prices, and great speed of delivery. Needed a few extra items and they had them with me the following day. Would recommend.
Fantastic, thank you for the great review and recommendation.
Richard Turner
1 April 2019 18:12
'This is what customer service is about'
Very efficient service, very knowledgeable staff and an excellent product
Many thanks for your really fantastic feedback, it is very much appreciated.
Heatmiser neoAir Smart Thermostat - Glacier White v2
It says smart on the pack and it is smart to set up, very good product
Tony Price
21 February 2019 15:24
Fast quick delivery
Thank you for the review of our great delivery service.
Aube TH131 Floor Sensing Manual Thermostat
Does things easier then a digital one
Kevin Simms
4 February 2019 08:18
'Very good'
Very straight forward. Arrived on time in good condition...fair price... would recommend them...
Thank you very much for the great review of our service and recommendation.
Honeywell V4043H 22mm 2 Port Motorised Zone Valve
Straight forward purchase