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Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (723 reviews)

Ratings based on data collected by third party reviewing platform.

5
93%
4
6%
3
1%
2
0%
1
0%

Latest Element Shop customer service reviews

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Page 47 of 73
Excellent

Trusted Customer
7 October 2021 10:22

'Web page update required. But very happy'

Very fast delivery of quality item. Good communications. However, they need to keep their web page up to date to show when an item has been superceded with an updated replacement

Thank you so much for this 5-star review. We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Excellent item, well designed, user friendly and easy to connect.

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Excellent

Trusted Customer
7 October 2021 07:51

'Prompt delivery. Excellent price'

Prompt delivery. Excellent price

Thank you for submitting a 5 star review on our delivery and prices.

…………………………. Works fine……..

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Excellent

Trusted Customer
5 October 2021 15:55

Prompt and quality

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Excellent

Anthony Casey
29 September 2021 07:06

'Quality product'

Good prices and quick

Thank you for taking the time to complete this great 5 star review on our services.

Excellent

Trusted Customer
28 September 2021 12:43

Very quick to order and good price. Delivery including tracking excellent.

This is excellent to hear. Thank you for submitting a 5 star review!

It was replacing an old version of AUBE floor thermostat. Very easy to fit.

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Excellent

Gary Lloyd
28 September 2021 09:59

'Aube Thermostat'

Good description of equipment and very well presented website, easy to set up account and check out, thermostat arrived next day and postage was free. This was the best price out of all competitors.

Thank you for taking the time to submit this detailed, 5 star review.
It is great that you are happy with our services and your new thermostat.

Excellent all round will definitely use again in the future.

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Excellent

David Turner
28 September 2021 07:55

All good quick dispatch

Fantastic to hear, thank you very much for the really great review.

easy to use great system very versatile

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Excellent

Trusted Customer
20 September 2021 16:11

'SPOT ON'

Ordered two after a recommendation from my plumber. Items arrived within two days. Fitted now and work perfectly. Definitely recommend the product and supplier.

Fantastic to hear, thank you very much for the really great review.

Perfect for an underfloor wet heating system.

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Excellent

Rodney Cash
17 September 2021 14:42

Purchased a product online. The service was excellent, prompt and efficient. Would not hesitate to buy another item if needed.

Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.

Excellent

Trusted Customer
17 September 2021 09:16

'Excellent'

Everything

Thank you for the 5 star rating.