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Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (721 reviews)

Ratings based on data collected by third party reviewing platform.

5
93%
4
6%
3
1%
2
0%
1
0%

Latest Element Shop customer service reviews

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Page 38 of 73
Excellent

Shaun Williams
27 February 2022 09:44

'Excellent'

Excellent service. Liam was really knowledgeable and help. Can’t fault the service I got.

That's great to hear, thank you for taking the time to leave us such a positive review.

Does what it says on the bag

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Excellent

John Turnbull
22 February 2022 12:04

'Great price delivery perfect no problems what ever thoroughly satisfied'

From purchase to delivery no problem what so ever would thoroughly recommend this supplier

We're so glad to hear this, thank you for leaving such a great review.

Item to replace a damaged control item easy to change and very reliable

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Excellent

Trusted Customer
22 February 2022 07:51

'Great product and quick delivery.'

Great service.

We really appreciate you taking the time to give us such a great rating, thank you.

Excellent

Andrew Bridge
18 February 2022 10:11

Excellent stress free service with delivery within days. Jolly well done

Thank you for your kind words and taking the time to share your positive experience with us.

Excellent

Trusted Customer
17 February 2022 07:59

Excellent service thank you

Thank you for taking the time to leave such great feedback, we highly appreciate it.

Excellent product and service thanks

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Excellent

Graham Bostridge, Exeter
17 February 2022 07:18

Excellent service and fast delivery.

We're glad your experience with us was so positive, thank you for taking the time to leave us such a great rating.

Excellent

phil gooch
16 February 2022 21:17

'Great servicev'

Great service. Good price. V quick delivery.

This is great to hear, we appreciate you taking the time to leave such an excellent review.

Excellent

Trusted Customer
16 February 2022 10:12

Very happy with my order and it was delivered very quickly, all packaging was very good , would order from element shop again no problems.

Thanks for sharing your positive experience with Element Shop, we really appreciate your positive review.

Happy with my Heatmiser, everything went perfect with the order, delivered very quickly, just what I like, would definitely order for element shop again.

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Excellent

Dave Habbick
15 February 2022 16:53

'Great company to deal with'

Item well priced, well wrapped and delivered on time. Worked out the box. Flawless transaction.

This is excellent to hear, thank you for taking the time to leave such a positive review. We appreciate your kind words about your experience with us.

This item interact well with the cell phone app and hardware I already have. I also connected this to a Habitat smart automation box. This was not designed for by Heatmiser, but after some frustrations I got them introduced.

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Good

Trusted Customer
15 February 2022 08:04

'Wet UFH System'

Helpful team, good quality system and parts, quick turnaround, very reasonable costs, will use again. Would improve to 5 stars if they carried a wider range of fittings to save going elsewhere for such as16mm compression fittings.

Thank you for taking the time to leave such great feedback, we will take this into consideration and see how we can improve our range of fittings.