Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 93% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Andy Weekes
19 April 2022 18:14
'Good delivery, competitively priced'
The arrived next day as they said but not installed eyt so cannot comment on the quality.
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
17 April 2022 09:53
'Super quick shipping'
First rate. Super quick shipping, very good choice of couriers - better than the others out there.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Heatmiser neoStat v2 Programmable Thermostat - White
Super easy installation and set up.
Trusted Customer
13 April 2022 10:11
'Excellent service'
Clear description on the website; prompt dispatch and quick delivery coupled with competitive pricing.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Heatmiser neoStat v2 Programmable Thermostat - White
Bought as a replacement so I knew the product and had to replace like with like.
Norbertas Ugenskas
11 April 2022 07:06
Very Good and an time
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Trusted Customer
5 April 2022 11:07
Efficient service.
We are incredibly grateful that you took the time out to leave us a 5-Star review.
UltraTile ProPrimer - 1L
Good product for the purpose.
David Forrester
5 April 2022 08:06
Very Fast.Very Efficient.Great all round service
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.
DEVIreg Touch Thermostat - Pure White
Excellent product.easy to set up
Mark Walton, London
25 March 2022 06:11
'Excellent'
Fast efficient service. Great products
Fantastic to hear, thank you very much for the really great review.
Heatmiser neoPlug - Smart Plug
Excellent stylish product. Very easy to use
Trusted Customer
23 March 2022 06:56
'3 port valve head. Cheapest, fast delivery .. A1'
Really quick delivery, well packaged and cheapest for part.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Danfoss HSA3D 3 Port Diverter Valve Actuator
Like for like swap with old defective unit. Brand make so no issues.
Trusted Customer
22 March 2022 09:18
'No problems whatsoever!'
Smooth order process. Arrived quickly and on time.
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Ultra Level IT 2 Self Levelling Compound
No, it’s compound for goodness sake. It does what it does.
Mark Walton, London
22 March 2022 06:55
'Essential and excellent product'
The Heatmiser hub is an excellent and essential device to control underfloor heating in multilple rooms. The individual controls in each room are not easy to program and use without the hub. It’s very easy to install and to operate.
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Heatmiser neoHub Neo System Gateway G2
Excellent service and product