Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 93% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Raj Jain
16 September 2022 09:15
'Super quick and good price'
Very competitive / reasonable price & super quick & efficient delivery.
Thank you for your positive comments about our service.
16mm x 15mm Pex Pipe Coupling
It does what it says, but note that both sides of this coupling is for flexi pipes on both sides (not 15mm brass on one side).
Trusted Customer
16 September 2022 08:57
'Product were as discussed matched floor area'
Advice & goods provided were good
Thank you for the positive review. We are glad to hear our customer service team was able to help you in finding the right product.
Trusted Customer
12 September 2022 15:54
'Top service'
What can I say, ordered 1630 one day delivered by 11 the next. Excellent service and product
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!
Trusted Customer
11 September 2022 11:50
'Pleased'
Really pleased with the product and service although delivery could have been better - 3rd attempt despite being in and having an exterior parcel box !
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Trusted Customer
9 September 2022 13:14
'All fine'
Neohub arrived on time, as described, was tested and is working
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at element Shop.
Heatmiser neoHub Neo System Gateway G2
Readily connected to 5 Neostat v1 thermostats (a pain to control individually) and works fine with the Android app
John Turner
7 September 2022 07:30
'Good price and prompt despatch of my order'
Good price and prompt despatch of my order
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Christopher Wilkinson, Nottinghamshire
1 September 2022 07:11
'Great service and good prices'
Very good experience would recommend
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Heatmiser neoHub Neo System Gateway G2
We have 10 Neo stats so this is ideal for easy control from the iPhone… and the time is always correct
Trusted Customer
23 August 2022 09:01
I very pleased realy came in te delivery and the price is not bad compared with other shop
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
11 August 2022 07:14
Super quick delivery. Many thanks
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Demista 230V Heated Mirror Demister Pad, 600mm x 610mm
Super quick delivery. Many thanks
Rob Woolley
10 August 2022 10:44
'Perfect service'
I phoned to ask for advice which was freely given in a friendly manner. I placed the order soon after this conversation which was late afternoon. I was surprised and very pleased to find that my order would be delivered the next day, which it was. All present and correct. Brilliant!
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.