Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 92% | |
4 | 6% | |
3 | 1% | |
2 | 0% | |
1 | 0% |
Latest Element Shop customer service reviews
Trusted Customer
25 January 2022 07:30
Excellent as usual
Thank you so much for taking the time to leave us a 5-star review.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
![Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF](/Cache/Images/Aube-TH232-face-50x50.jpg)
Does what it says on the box
Trusted Customer
25 January 2022 06:09
Great prices and very efficient service. I will definitely order from them again
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Heatmiser Touch Thermostat - Carbon Black
![Heatmiser Touch Thermostat - Carbon Black](/Cache/Images/touch-c-29915-1565343121-1-50x50.jpg)
Very impressed with this thermostat
Trusted Customer
23 January 2022 16:45
'No problems, as it should be'
Prompt delivery and item as expected. Thanks
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Heatmiser neoHub Neo System Gateway G2
![Heatmiser neoHub Neo System Gateway G2](/Cache/Images/hub-81196-1514513606-50x50.png)
Tricky to get the hub connected to the existing NeoStat. Tried multiple times before it would connect. Frustrating set up, but now connected it seems fine and works as expected. App is good and it fits into Apple HomeKit as expected.
Nicholas Young
17 January 2022 10:42
'Quick and efficient'
Very quick and efficient
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Chris Wheatley, Spennymoor
17 January 2022 00:08
Excellent price but delivery not the best and tracking useless
ProWarm ProTouch-E WiFi - Black
![ProWarm ProTouch-E WiFi - Black](/Cache/Images/protouch-wifi-b-50x50.jpg)
Excellent product with easy set up.
Manish Padhiyar
15 January 2022 06:20
It’s fantastic. On time. Excellent service good products thanks
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
DEVIreg Touch Thermostat - Pure White
![DEVIreg Touch Thermostat - Pure White](/Cache/Images/140F1064-1-50x50.jpg)
On time delivery. Thanks 🙏
Trusted Customer
5 January 2022 14:53
'Great service'
Perfect no hassle service with fast delivery.
Fantastic to hear, thank you very much for the really great review.
Raychem Green Leaf Touch Screen Programmable Thermostat
![Raychem Green Leaf Touch Screen Programmable Thermostat](/Cache/Images/raychem-greenleaf-thermostat-50x50.jpg)
Great product in new condition
Trusted Customer
5 January 2022 09:37
'No hesitation in recommending'
Brilliant service immediately before the Christmas break - I have emailed thank to confirm also.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
![Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF](/Cache/Images/Aube-TH232-face-50x50.jpg)
It is, and does, what it says
Darrel Rhodes
4 January 2022 16:22
'Highly recommended!'
Just the right product I needed, in stock and shipped out in double-quick time - faultless service!
Thank you for your review. We will share this with the team to let them know how we are doing.
ProWarm ProTouch WiFi - White
![ProWarm ProTouch WiFi - White](/Cache/Images/protouch-wifi-w-50x50.jpg)
Excellent Wi-Fi connected smart thermostat - great App too.
Pawel Iwan
4 January 2022 09:27
Very good service and quick delivery
Thank you for your review. We will share this with the team to let them know how we are doing.
Demista Mirror Capacitance Grounding Pad - 2m
![Demista Mirror Capacitance Grounding Pad - 2m](/Cache/Images/Demister-Mirror-Capacitance-Grounding-Pad-50x50.png)
Good value for money,
Works well
Demista 230V Heated Mirror Demister Pad 700mm x 1490mm
![Demista 230V Heated Mirror Demister Pad 700mm x 1490mm](/Cache/Images/7025-1500-1500-1500-1500-50x50.png)
Very easy to install and connect