Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.998% Positive (632 reviews)

Ratings based on data collected by third party reviewing platform.

5		92%
4		6%
3		1%
2		0%
1		0%

Latest Element Shop customer service reviews

Excellent

Trusted Customer
25 January 2022 07:30

Excellent as usual

Thank you so much for taking the time to leave us a 5-star review.

Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF

Does what it says on the box

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Excellent

Trusted Customer
25 January 2022 06:09

Great prices and very efficient service. I will definitely order from them again

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Heatmiser Touch Thermostat - Carbon Black

Very impressed with this thermostat

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Excellent

Trusted Customer
23 January 2022 16:45

'No problems, as it should be'

Prompt delivery and item as expected. Thanks

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.

Heatmiser neoHub Neo System Gateway G2

Tricky to get the hub connected to the existing NeoStat. Tried multiple times before it would connect. Frustrating set up, but now connected it seems fine and works as expected. App is good and it fits into Apple HomeKit as expected.

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Excellent

Nicholas Young
17 January 2022 10:42

'Quick and efficient'

Very quick and efficient

Thank you so much for your positive rating for your recent purchase from Heater Shop.

Good

Chris Wheatley, Spennymoor
17 January 2022 00:08

Excellent price but delivery not the best and tracking useless

ProWarm ProTouch-E WiFi - Black

Excellent product with easy set up.

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Excellent

Manish Padhiyar
15 January 2022 06:20

It’s fantastic. On time. Excellent service good products thanks

We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.

DEVIreg Touch Thermostat - Pure White

On time delivery. Thanks 🙏

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Excellent

Trusted Customer
5 January 2022 14:53

'Great service'

Perfect no hassle service with fast delivery.

Fantastic to hear, thank you very much for the really great review.

Raychem Green Leaf Touch Screen Programmable Thermostat

Great product in new condition

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Excellent

Trusted Customer
5 January 2022 09:37

'No hesitation in recommending'

Brilliant service immediately before the Christmas break - I have emailed thank to confirm also.

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.