Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 92% | |
4 | 6% | |
3 | 1% | |
2 | 0% | |
1 | 0% |
Latest Element Shop customer service reviews
Graham Baggott
8 July 2022 22:34
Unbelievable delivery service! Less than 24 hours and then he best price on the internet.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Harmoni - SmartFlex Under Tile Loose Laid Cable, 800W
![Harmoni - SmartFlex Under Tile Loose Laid Cable, 800W](/Cache/Images/harmoni-smartflex-box-right-50x50.jpg)
Great value for money 💴 is the
Harmoni - SmartFlex Under Tile Loose Laid Cable, 1000W
![Harmoni - SmartFlex Under Tile Loose Laid Cable, 1000W](/Cache/Images/harmoni-smartflex-box-right-50x50.jpg)
Great value for money worth a try
Dural Durabase CI-FH Decoupling Mat for 5 SQM (5m x 1m Roll)
![Dural Durabase CI-FH Decoupling Mat for 5 SQM (5m x 1m Roll)](/Cache/Images/31229-CI-FH-Decoupling-Matting-01-50x50.jpg)
Thank goodness for great British service
Dural Durabase CI-FH Decoupling Mat for 15 SQM (15x1m Roll)
![Dural Durabase CI-FH Decoupling Mat for 15 SQM (15x1m Roll)](/Cache/Images/31229-CI-FH-Decoupling-Matting-01-50x50.jpg)
Super quick delivery and great value for money
David Salter
7 July 2022 08:58
'Good choice of products.'
A good website which is easy to navigate. Good choice of products at a reasonable value. Delivery could be quicker but is OK
We are grateful that you took the time out to leave us a review. I apologise you felt the delivery was not quick enough. The item was dispatched 10 minutes after you placed the order and delivered at 12pm the Next Day.
Trusted Customer
5 July 2022 08:58
'Great service'
Quick and easy transaction. Quick shipment. Thank you!
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Michael Bradshaw
29 June 2022 16:38
'100% again'
Ordered, delivered next day 100% over many orders. Good Job!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Heatmiser neoHub Neo System Gateway G2
![Heatmiser neoHub Neo System Gateway G2](/Cache/Images/hub-81196-1514513606-50x50.png)
Does what it says on the box switch cold stuff to hot and back again. Very simple install within 5 minutes.
Trusted Customer
24 June 2022 08:08
Quality item at a good price and with fast delivery. Excellent service.
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Trusted Customer
23 June 2022 08:52
'Zbigniew Zylak'
The price was lower and and it was delivered next day. Excellent.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Paul Dexter
14 June 2022 08:24
Prompt selivery
Thank you so much for taking the time to leave us a 5-star review.
Mario Toro paz
14 June 2022 08:04
'Easy , fast delivery'
Good website, easy to order
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Trusted Customer
14 June 2022 07:31
It was ok.
Thanks so much for sharing your experience with us. We hope to see you again soon.
Trusted Customer
8 June 2022 09:35
Very fast delivery, much better pricing than other companies, and item exactly as described
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
Heatmiser neoStat-e Electric Thermostat (White) v2
![Heatmiser neoStat-e Electric Thermostat (White) v2](/Cache/Images/neostat-e-white-50x50.jpg)
Item exactly as described, more than happy with the purchase