Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 92% | |
4 | 6% | |
3 | 1% | |
2 | 0% | |
1 | 0% |
Latest Element Shop customer service reviews
Brian King
17 February 2023 09:53
'Great and speedy service.'
Very efficient and speedy service. Great price and delivered on time.
Well communicated.
Brilliant to hear, thank you very much for taking the time to leave positive feedback of our service, it is greatly appreciated.
Danfoss TS 710 Single Channel Programmable Timeswitch
![Danfoss TS 710 Single Channel Programmable Timeswitch](/Cache/Images/ts710-4-white-background-crop-50x50.jpg)
Did exactly what a customer would expect. Competitive price, quick delivery and great communication.
Chris Waite, Neston
10 February 2023 08:17
'Best price, quick delivery'
The Element Shop price was very competitive and included delivery. Delivery was next day as stated and I was able to track the delivery. All round very good service.
Thanks so much for sharing your experience with us. We hope to see you again soon.
Reliance 22mm 2 Port Motorised Valve
![Reliance 22mm 2 Port Motorised Valve](/Cache/Images/motorized-valve-50x50.jpg)
Works exactly as required.
Karl Bennett
9 February 2023 06:07
'Great service'
I found the product at the right price & it was delivered when they said it would be.
Great service will use again
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
8 February 2023 09:11
'Replacement Neo Hub'
Good price and fast delivery with a reliable courier. Well done
Thank you for your positive comments about our service.
Heatmiser neoHub Neo System Gateway G2
![Heatmiser neoHub Neo System Gateway G2](/Cache/Images/hub-81196-1514513606-50x50.png)
they were good
price was good
delivery in one day
Derrick Hall
8 February 2023 06:48
'Fast delivery, good product at a fair price'
Fast delivery, good product at a fair price
Thank you for your review. We will share this with the team to let them know how we are doing.
Reliance 22mm 2 Port Motorised Valve
![Reliance 22mm 2 Port Motorised Valve](/Cache/Images/motorized-valve-50x50.jpg)
Fast delivery, good product at a fair price
Trusted Customer
5 February 2023 08:11
Speedy delivery. Haven’t fitted it yet
Thank you for the 5 star rating.
Bob Gale
4 February 2023 06:55
Delivery was good, which is alway the main concern. Product does what it says on the box.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
10mm Premium Thermal Substrate Insulation Board PCS Delta Board 1200mm x 600mm
![10mm Premium Thermal Substrate Insulation Board PCS Delta Board 1200mm x 600mm](/Cache/Images/thermal-board-50x50.png)
Product does what it says on the box
Trusted Customer
1 February 2023 07:37
Good service delivery on time no problems
Great to hear, thank you very much for sharing your experience.
James Patterson
30 January 2023 22:00
'All you would expect'
Top stuff, sent quickly
Great to hear, thank you very much for your fantastic feedback.
Trusted Customer
28 January 2023 08:05
Always great service
Thank you very much for the positive feedback, it is very much appreciated.