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01473 559079Sales advice & customer services

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Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (632 reviews)

Ratings based on data collected by third party reviewing platform.

5
92%
4
6%
3
1%
2
0%
1
0%

Latest Element Shop customer service reviews

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Page 15 of 64
Excellent

Brian Hancox
14 January 2023 09:13

'Excellent'

Came on the the time stated.
Text us when it would arrive

Excellent

Martin powell
14 January 2023 06:27

Great efficient service. Will use again.

Excellent

Trusted Customer
12 January 2023 21:25

'Excellent service, fully recommended and would certainly use again.'

Excellent customer service from start to finish. Always polite and courteous and did exactly as I requested with respect to delivery which arrived on time. Easy process to return item purchased.

Excellent Customer Service throughout start to finish. Always polite and courteous and did exactly what I requested with respect to delivery. Easy process for returns. Thank you.

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Excellent

Miroslavas Meckovskis
10 January 2023 13:12

'Everything was perfect'

Everything was perfect

We take pride in offering quality products and excellent customer service to our customers. We appreciate your kind words and hope you’ll continue to shop with us in the future.

Thanks again for your review.

Everything was perfect good

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Excellent

Trusted Customer
5 January 2023 08:59

'A great find.'

Great price / spot on delivery, kept up to date - just what buyers need.

Excellent

Neville Cook
5 January 2023 07:58

'All good'

Competitive prices, quick delivery

Excellent

Trusted Customer
5 January 2023 06:46

'Good price, swift despatch and product as described'

Good price & fast delivery

Thank you very much for your really great 5 star review.

Excellent

Trusted Customer
30 December 2022 17:05

'Excellent fast service & good price'

They were just about lowest price online but I had little expectation of order being processed before Jan 4th as I ordered it 26th Dec. But no - the thermostat was delivered by courier early morning on Dec 29th ! Will certainly use again

Thank you very much for taking the time to leave such great feedback of the service and the delivery.

Excellent

Robert Leishman
24 December 2022 07:52

'Prompt and sincere service'

prompt, sincere

Thank you for the great review of our service, it is very much appreciated.

Top quality product delivered very quickly from Element shop

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Excellent

Trusted Customer
23 December 2022 07:27

'Excellent speedy service'

An easy website to negotiate, next day service just before Christmas came true, an all round excellent performance.

Thank you very much for your really great review.

My previous unit lasted over 10 years, features have been improved and still provides the functions i need.

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