Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 93% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
SHAHZADA Butt
21 February 2025 07:05
Cheap and reliable and fast delivery
Heatmiser neoStat v2 Programmable Thermostat - White
Cheap and reliable and price are loe
Heatmiser neoHub Neo System Gateway G2
Cheap and reliable and efficient
Heatmiser TA230 Underfloor Heating Actuator
I always use thos brand cheap and reliable
Heatmiser UH8 8 Zone Wiring Centre v2
Cheap and reliable and fantastic item for heating
Nigel Bolt, Rotherwick
20 February 2025 17:58
'All good'
Excellent service. Easy to order and delivered via Parcel force within one working day
Heatmiser neoStat v2 Programmable Thermostat - White
Replacement for an 8 year old Heatmiser V1 thermostat. Easy fit. Worked straight out of box. Good service from Element Shop - delivered by Parcel force within one working day.
David Ralph Mallaburn, Newcastle
20 February 2025 13:48
'Beyond expectations'
First Rate
David McShane, Surrey
20 February 2025 08:33
'Faulty thermostat replaced no hassle'
Called with a faulty unit and they dispatched a new one immediately. Installed and working less than 24 hours later.
Really impressed with the Element shops customer service and highly recommend.
DEVIreg Touch Thermostat - Pure White
The thermostat is OK and does what it says. Better was the customer service I recwhen the unit went faulty. Called the Element shop and they dispatched a replacement within 24 hours and no hassle. Highly recommend the Element shop, the thermostat is OK.
Trusted Customer
19 February 2025 16:08
Excellent service - next day delivery
Brian McNamara, Glasgow
19 February 2025 15:27
'Fantastic service'
Fantastic service
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Honeywell Small Linear Thermoelectric Actuator with Indicator MT4-230-NC
Great product, very efficient and cost effective
Fantastic to hear, thank you very much for the really great review.
Michael Leech, London
18 February 2025 13:57
'Replacement for devi130 that lasted 20 years'
Good from supplier and Parcelforce
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!
Mark Greetham, Ipswich
18 February 2025 08:45
'Excellent service'
Excellent
Thank you for your positive feedback. We appreciate your business with us.
Phillip Moffett, North Coast, Ireland
17 February 2025 14:19
excellent service.
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
Linda, North London
16 February 2025 14:32
'Excellent Conditioned Water. I Love it'
Excellent Service which I recommend
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!