Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 92% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Element Shop customer service reviews
Lilian Rose Richardson, Devon
6 December 2023 06:47
'Excellent neo hub'
Excellent service quickly delivered works very well easily installed
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Trusted Customer
4 December 2023 10:37
'Excellent customer service.'
A replacement item was required due to a manufacturing defect. Element shop, sorted it out quickly and efficiently. Responded to emails in good time and were very accommodating. .Highly recommend.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Heatmiser neoStat v2 Programmable Thermostat - White
All good as to product and customer service - thank you.
Trusted Customer
2 December 2023 12:05
Fast delivery. Very competitive price.
Thank you for your positive comments about our service.
Trusted Customer
2 December 2023 08:45
'Simple to order and super fast free delivery. Perfect'
Simple to order and super fast free delivery. Perfect
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.
Trusted Customer
2 December 2023 08:44
'Simple to order and super fast free delivery. Perfect'
Simple to order and super fast free delivery. Perfect
Thank you so much for taking the time to leave us a 5-star review.
Ray Reynolds
1 December 2023 09:58
A good experience as it came quickly at a reasonable price and is working well on the front windscreen of my car combine with plastic sheeting which stops the frost on the front and condensation inside
Fantastic to hear, thank you very much for the really great review.
Kevin Barrass
30 November 2023 20:52
'Danfoss thermostat, great price ?'
Fast delivery, arrived on day that was mentioned which is a massive plus for me.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Danfoss WT-P - BasicPlus2 - LCD Display Programmable Thermostat
Arrived on the day which was a plus for me and product was excellent fitting was simple.
Top marks
John NEWENS
29 November 2023 09:36
It does the job and is simple to fit.
Thank you for your positive feedback. We appreciate your business with us.
Heatmiser TA230 Underfloor Heating Actuator
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Trusted Customer
28 November 2023 08:44
'Recommended'
Recommend to buy. Fast delivery of goods.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Heatmiser neoPlug - Smart Plug
Works efficiently and very easy to set up.
Barry, East Grinstead
25 November 2023 11:04
'All Good'
Competitively priced. Delivery in timeline. All good.
Thanks so much for sharing your experience with us. We hope to see you again soon.
Danfoss FP720 Two Channel Programmer V2
Product good. What I don't understand is why Danfoss stopped producing the FP715 - which was easier to programme and used an industry standard backplate.
Although the backplate on this is very similar and the wiring is the same, you have to change the backplate rather than just clicking on. Also increased width of FP720, means you either need to drill 2 holes and shuffle to the right, or, in my case chip out some architrave so it fitted.