Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 93% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Trusted Customer
4 October 2023 14:33
'Quick and Good £'
Quick service at a great price, thanks
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Richard Mallett
4 October 2023 11:04
Easy purchase prompt delivery
Fantastic to hear, thank you very much for the really great review.
Heatmiser neoStat v2 Programmable Thermostat - White
Good product good price ta
Trusted Customer
28 September 2023 19:02
'Nice price'
Fast dispatch, best price on the Internet, delivery by parcel force within two days of perchase.
Fantastic to hear, thank you very much for the really great review.
Danfoss HSA3D 3 Port Diverter Valve Actuator
The last Danfoss actuator lasted 18 years
Trusted Customer
28 September 2023 09:07
'Prompt delivery and item as described'
Good delivery
Danfoss HSA3D 3 Port Diverter Valve Actuator
Item as described . Customer happy
amber griffiths
27 September 2023 09:46
'Excellent !'
Easy and quick ordering process, competitive pricing and extremely quick to process order, all arrived the following day. Cannot fault the whole experience. Thank you
On behalf of all of us at Heater Shop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Heatmiser neoStat v2 Programmable Thermostat - White
Good product replaced a failed one
Trusted Customer
27 September 2023 09:16
'Fast delivery and quality products'
Excellent products at good prices and fast delivery
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Heatmiser neoHub Neo System Gateway G2
Great quality all around and good price tag
Trusted Customer
27 September 2023 07:22
Good price and super fast delivery
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
Heatmiser Wireless Air Sensor
Clever and effective, easy set up. Our thermostat is too close to heating manifold so gets too warm too quickly. Air sensor solved this in 30 seconds
Heatmiser neoHub Neo System Gateway G2
Easy to set up and use. Well worth it
Trusted Customer
26 September 2023 07:49
'Fast delivery and cheapest price!'
Cheapest price on the web, delivery very quickly. Would definitely use this company again.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Heatmiser neoHub Neo System Gateway G2
Works great to make use of our UFH much easier!
Azam Imam
23 September 2023 12:43
'Good Experience Thank you'
Good Experience Thank You
Thank you so much for taking the time to leave us a 4 star rating - it's much appreciated!
Heatmiser neoStat v2 Programmable Thermostat - White
Good Experience Thank you
Tim Dixon
23 September 2023 08:13
'Excellent customer service'
Good customer service, reacted to a faulty thermostat very promptly.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.