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01473 559079Sales advice & customer services

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Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.999% Positive (837 reviews)

Ratings based on data collected by third party reviewing platform.

5
92%
4
6%
3
1%
2
0%
1
0%

Latest Element Shop customer service reviews

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Page 81 of 84
Excellent

Bharat Patel
2 August 2017 08:30

'DEVIcomfort 100w/m2 DTIR-100 3.5m2 350W Underfloor Heating Mat'

Every time I used element shop service just great and delivery is time just brilliant

Thank you very much for your great review and repeat business, it is very much appreciated.

Dose what it's says easy to install

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Have used before easy to use looks great to

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Excellent

Mark Dovale
26 July 2017 14:49

Very efficient process.

Thank you very much for the great review.

Excellent

Martin Self
12 July 2017 09:50

Always excellent service.
Delivery is always on time
Exelent !!!!!

M self

Thank you very much for your excellent review and 5 star rating, it is greatly appreciated.

Excellent

Sarah Clibbon
12 July 2017 07:58

'Simple ordering process'

Website was user friendly, the ordering process was easy and I received the item the following day. Very happy with the service and would be happy to use this Company again in the future.

Thank you for your great feedback and I am very pleased that you found our service excellent and our website user friendly - we very much look forward to hearing from you again.

Exactly the item I ordered

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Excellent

Trusted Customer
27 June 2017 23:06

'Very happy ?????'

Very helpful staff and great service
Very happy will most definitely shop again
Thank you guys keep it up
?????

Thank you very much for your really great comments and thumbs up!

I had to call in to verify my product details for piece of mind and chap I spoke with was very helpful product arrived with time and in excellent condition
Fitted like a dream
Will be back for more

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Excellent

Trusted Customer
7 June 2017 03:40

'Very good'

Very happy with the service and the delivery was very prompt and very nice people to deal with

Thank you for your great comments and feedback we appreciate it very much.

Excellent

Philip Duffy
23 May 2017 08:43

'Proper job.'

Quick, easy and good quality service. Very happy. Thanks.

Great, I'm really pleased that we have surpassed your expectations with our service.

Excellent

Serguei Goloubovitch
22 May 2017 22:54

Great service and very helpful advisers. Thank you.

Thank you very much for the excellent 5 star review.

Excellent

Kat
17 May 2017 09:18

Super quick. Great service as always

Thank you very much for your really great review and thank you for your continued business.

Excellent

Trusted Customer
3 May 2017 07:22

'Great service, great product.'

Great service, great product.

Thank you very much, we appreciate your fantastic comments regarding both our service and the Heatmiser neoHub Neo System Gateway.

Great product and very competitive

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