Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.999% Positive (837 reviews)

Ratings based on data collected by third party reviewing platform.

5		92%
4		6%
3		1%
2		0%
1		0%

Latest Element Shop customer service reviews

Good

Pravin Bodhani
1 October 2017 09:10

Very good

Thank you very much for taking the time to review us, it is appreciated.

Excellent

Trusted Customer
30 September 2017 15:20

Fast and efficient. Highly recommended!

Thank you very much for the great service and product review and for the fantastic recommendation, it is appreciated greatly.

ProWarm 150w/m² 10.0m² 1500w Underfloor Heating Kit

Great product, exactly as described

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ProWarm Digital Thermostat (White) + Remote Control

Exactly as described, would recommend

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ProWarm FastHeat Floor Primer

Exactly as decribed, very pleased

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ProWarm High Quality Roller

Exactly as described, very pleased

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ProWarm Adhesive Tape

Very useful during product when turning the matting

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ProWarm 150w/m² 10.0m² 1500w Underfloor Heating Mat

All good with the products purchased, exactly as described

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ProWarm XP Premium Insulation Board 6mm

Great, the 6mm was great, didn't raise the floor to much

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Excellent

michael ross, slough
28 September 2017 19:01

a direct replacement , therefore easy to install, customer happy........ i'm happy

Thank you for the great review, as if you are happy then we most certainly are too.

Excellent

Stephen Turner
27 September 2017 14:15

gret

That is brilliant, thank you for the reviewing us.

Excellent

Ian Gibson
27 September 2017 10:05

'Excellent service'

Friendly staff and speedy delivery

Thank you very much for the kind words, we really appreciate your fantastic feedback.

DEVIreg Touch Thermostat - Pure White

Easy to use install and set up

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Good

Aidan Grant
27 September 2017 09:35

they were good

Thank you for the great feedback.

Excellent

Rob Fotheringham
27 September 2017 08:47

'Excellent'

Excellent product, with next day delivery

Thank you for reviewing us as excellent, it is greatly appreciated.

ProWarm Digital Thermostat (Silver) + Remote Control

A lot easier with remote control than my last Pro Warm, which is mounted near the floor

Fantastic, thank you.

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Excellent

Trusted Customer
27 September 2017 08:37

Excellent service

Thank you for taking the time to leave a great review, we appreciate the 5 star feedback.

Excellent

Trusted Customer
27 September 2017 08:35

Yes I'm going to bay again
I'm very happy with the customer service

That is really fantastic to hear, thank you very much for the great feedback and we look forward to hearing from you again soon.

Excellent

Ian MacKenzie
9 August 2017 08:34

Good price and speedy delivery

Thank you very much for the great review of our service and delivery.