Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.999% Positive (734 reviews)

Ratings based on data collected by third party reviewing platform.

5		93%
4		6%
3		1%
2		0%
1		0%

Latest Element Shop customer service reviews

Excellent

Mrs P M Hamill
19 February 2018 07:19

'Couldn't ask for better service'

Great service. Very helpful. Would definitely buy from them again

That is absolutely fantastic, thank you for the really great customer service review.

Excellent

Neil Masser
7 February 2018 10:17

Excellent service, order feedback and quick delivery.

Thank you for the excellent review of our service, we appreciate your comments greatly.

Good

Nicholas Glasheen
5 February 2018 16:45

Definitely would use again fast delivery and very helpful on the phone

Brilliant, thank you for the review.

Excellent

Philip Indge
5 December 2017 20:35

'Very good'

Very good service

Thank you for the great feedback of our service.

Excellent

Trusted Customer
3 December 2017 08:28

Very helpful on the phone, then free next day delivery.

Brilliant, thank you for the fantastic review.

DEVIreg Touch Thermostat - Pure White

Excellent product, easy replacement for older faulty controller.

View product

Excellent

Trusted Customer
22 November 2017 08:20

excellent service

Thank you for the great 5 star review.

Excellent

Trusted Customer
11 November 2017 09:53

'Excellent advice, fast delivery, great price.'

Products were delivered faster than I'd expected, in perfect condition, cheaper than the competition and the sales person (Christian) couldn't have been more helpful.

Thank you very much for the wonderful feedback, I will certainly pass on your great comments.

Excellent

Patricia Beesley
11 November 2017 09:11

Product arrived on time. Good product

That is fantastic, thank you for the great feedback.

Aube TH131 Floor Sensing Manual Thermostat

Product good arrived on time

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Excellent

Trusted Customer
6 November 2017 09:31

'Joe is an asset to this company'

Joe is an absolute star. Patient, knowledgable and extremely helpful. I spoke with a couple other staff who didn't have the same communication skills as Joe so I expect my experience would have been different if I dealt with someone else. Joe is an asset to this company.

Joe is absolutely an asset to us and a fantastic member of the team. Thank you very much for your really great comments.

Excellent

David Goddard, Guernsey
4 November 2017 08:30

First class assistance on the phone and first class delivery within two working days

Thank you very much for the great comments regarding our service.