Element Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 92% | |
| 4 | 6% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Element Shop customer service reviews
Trusted Customer
26 October 2022 07:08
delivered on time at a good price no problems
Brilliant to hear, thank you for the fantastic 5 star review.
Steve C, Hove
22 October 2022 07:14
'Great price, super quick delivery'
Great price, super quick delivery
Heatmiser neoHub Neo System Gateway G2
Great price, super quick delivery
Trusted Customer
20 October 2022 15:57
Best price I could find for the items, easy to order (even though they were awaiting stock), dispatched promptly
Heatmiser Wireless Air Sensor
Much smaller in real life than I had expected, very neat little device
Heatmiser neoHub Neo System Gateway G2
Worked exactly as intended, and was even easier to set-up than I had hoped
Ian D, Newark Upon Trent
20 October 2022 09:02
'Great service and price'
Fast delivery and great price.
Trusted Customer
20 October 2022 07:12
'Successful delivery'
Item that I ordered was not in stock but came available as expected.
Due to my error delivery address was wrong. I emailed and rang the Company to advise of this before the item came in stock.
However when I received the dispatch note, and courier notification the wrong address had still been applied. An urgent phone all to the Company and the item was retrieved and the delivery address changed. WELL DONE but would have been easier to do it on first notification. Item delivered by DX correctly.
Trusted Customer
17 October 2022 20:27
Good price and service.
Heatmiser Slimline-e Thermostat v3
Good price and quick service
Trusted Customer
15 October 2022 20:05
'Well priced and quick delivery'
Well priced and quick delivery
Trusted Customer
15 October 2022 19:01
'Good service fast delivery'
Fast efficent service delvered on time the item was as discribed is fitted and working many
thanks
DEVIreg Opti Thermostat - Pure White
Fitted and work well delivery on time
Trusted Customer
15 October 2022 14:53
I had to phone in and speak to an agent. Both staff I spoke to was very helpful.
Attila Varga
15 October 2022 11:37
good service