Element Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.998% Positive (718 reviews)

Ratings based on data collected by third party reviewing platform.

5		93%
4		6%
3		1%
2		0%
1		0%

Latest Element Shop customer service reviews

Excellent

Ivan Patten
19 February 2017 11:00

'Great service'

Excellent friendly service, items arrived when we where told they would, great company. Will certainly use them again.

Thank you for taking the time to review us as excellent, we appreciate it very much and look forward to working with you again in the future.

Excellent

Geoffrey Denham
14 February 2017 15:49

'Great customer service. Spoke to experienced employee on help desk who reas...'

Great customer service. Spoke to experienced employee on help desk who reassured me that the part I wanted was the correct part so went ahead.

Thank you very much for taking the time to review our customer services as excellent. Our technical sales team are highly experienced and knowledgeable about all of the products that we sell, enabling us to advise our customers on the best products for the job.

Excellent

Trusted Customer
14 February 2017 09:16

'Excellent service. Very shipping. This is my second purchase as I was very ...'

Excellent service. Very shipping. This is my second purchase as I was very happy with the same great service 7 years ago.

Thank you for taking the time to review us as excellent. We are really pleased that our service although 7 years on, is still consistent with the same great free next-day delivery and quality service.

Excellent

Trusted Customer
11 February 2017 07:25

'Excellent service by Element Shop'

Just excellent..

That is great, thank you for taking the time to review us.

Excellent

Trusted Customer
7 February 2017 08:30

'Excellent service by Element Shop'

Great!

Thank you very much for taking the time to review us as excellent.

Excellent

Alwyn Roberts
2 February 2017 20:08

'Very helpful staff..they explained in detail the description of th componen...'

Very helpful staff..they explained in detail the description of th components,which helped me in my dscision making

Thank you for your excellent review. Our technical sales have a vast in-depth knowledge of our products enabling them to offer the very best advice possible.

Excellent

Trusted Customer
31 January 2017 08:20

'Fast and efficient'

A fast and efficient service. Knowledgeable assistant and overnight delivery.

Thank you for your review of our efficient service, we appreciate you taking the time to review us.

Excellent

Trusted Customer
19 January 2017 21:59

'Excellent service by Element Shop'

Awesome to buy from and very helpful

Thank you for reviewing us as awesome, that is very much appreciated.

DEVIreg Touch Thermostat - Pure White

View product

Average

James Gall
4 January 2017 07:52

'Very costly delivery which was unnecessary!'

A quick service, in fact too quick as I did not want a courier delivery and having to pay over £10 for it! I was not allowed any other option!!

Many Thanks for your feedback I have checked your order and as promised on our website your carriage was FOC, therefore your fast delivery was free. Many Thanks

Excellent

G woodhouse
21 December 2016 19:02

'Great'

you did exactly what you said you would do.very rare these days
Thankyou Gary

Thank you for taking the time to review us as excellent.

Aube TH131 Floor Sensing Manual Thermostat

great will be back again and again

View product